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Address bar
The long, narrow window at the top of the browser, which shows the web address (URL) of the site you are currently viewing. In Internet Explorer, the word ‘Address’ appears just to the left of the window. The address bar is automatically filled when you visit a web page. Alternatively, you can type in the address of a web page you wish to visit, and click the ‘Go’ button at the right-hand end of the window, to view the web page.

Crumb trail
A web site navigation technique, which provides links back to each previous page, you navigate. The crumb trails typically appear horizontally near the top of a web page.

To tap on a mouse button, pressing it down and then immediately releasing it. The phrase to click on means to select an object or phrase on the screen by moving the mouse pointer to the object’s position and quickly pressing and releasing the button on the left of the mouse.

The process of copying a computer file from the Internet onto your own PC is called downloading. A file such as a music (MP3) file or a document is made available to the Internet by storing it on a server. To download the file, you usually click on a link to it, or else right-click and choose ‘save target as’ (in Internet Explorer) or ‘save link as’ (Mozilla Firefox). A box pops up asking you where on your hard disk you want to store the file; you choose the location for storage, click the button and the file is copied onto your hard disk (or downloaded).

E-Government is a set of services that the state delivers to the public via the Internet. For example, the ability to pay tax online (at is an E-Government service. E-Government has advantages for the consumer (no queuing, easy access) and for the government (low cost, efficient processing of information). Increased delivery of E-Government services is a priority for governments across Europe, including Ireland.

(Frequently Asked Question)
A FAQ is a list of questions and their answers, which are commonly asked. These are published on the website of a product or service, so that the same question is not asked of the supplier, over and over again. A good example of a FAQ, which focuses on web security, is at

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